Terms & Conditions

Juvia – Terms of Service

 


Effective Date: 6/23/2025


Welcome to Juvia. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website or purchasing our products, you agree to be legally bound by these Terms, our Privacy Policy, our Shipping & Returns Policy, and any other policies found on our website. If you do not agree, you must not access or use our services.

 

 

 

1.

Use of Our Website

 


You agree to use our website and services only for lawful purposes and in compliance with these Terms. You are responsible for maintaining the confidentiality of your account information and all activities under your account.

 

 

 

2.

Intellectual Property

 


All content on our website (e.g., text, graphics, logos, videos, designs, software) is owned by Juvia or its licensors and is protected by copyright and other intellectual property laws. You may not use or reproduce any content without prior written consent from us.

 

 

 

3.

User-Generated Content

 


By submitting reviews, comments, or any other content to our website, you grant Juvia a non-exclusive, worldwide, royalty-free, perpetual license to use, modify, reproduce, and distribute that content in any format. You affirm that you have the rights to the content and that it does not infringe on any third party’s rights.

 

 

 

4.

Prohibited Activities

 


You agree NOT to:

 

  • Violate any laws or our Terms

  • Impersonate others or misrepresent your affiliation

  • Interfere with the site’s operations or servers

  • Upload malicious code or viruses

  • Use automated tools to scrape data without our consent

  • Engage in conduct that harms Juvia or its users

 

 

 

 

5.

Product Usage Disclaimer & Safety Notice (READ CAREFULLY)

 


By purchasing or using Juvia products, you agree to the following terms:

 

  • You are solely responsible for reviewing all ingredients on our product labels and website prior to use.

  • If you have any allergies, sensitivities, or medical concerns, do not use this product without consulting a healthcare professional.

  • Juvia is not liable for any allergic reactions, skin responses, or chemical irritations resulting from use, overuse, misuse, or failure to read ingredients and instructions.

  • This product must ONLY be applied to the undereye area.

     

    • It must NEVER touch the moving eyelid, upper eyelid, or any skin directly over the eyeball.

     

  • The cream is a concentrated tightening formula. Overuse or incorrect application may result in dryness, irritation, or discomfort.

  • You must use a hydrating moisturizer before and after applying this product to help prevent irritation caused by dehydration, which can result from this cream’s tightening effect.

  • Results vary between individuals depending on skin type, tone, age, and other biological factors. We make no guarantees regarding specific outcomes.

  • We fully disclaim responsibility for reactions, irritation, or issues caused by:

     

    • Misuse of the product

    • Ignoring ingredients

    • Skipping the required moisturizer step

    • Applying the product outside the safe area

     

 

 

 

 

6.

Product Information and Pricing

 


We make every effort to ensure product descriptions and pricing are accurate, but errors may occur. We reserve the right to correct any inaccuracies and cancel orders based on such errors at our discretion.

 

 

 

7.

Order Acceptance and Refusal

 


We may, at our sole discretion, refuse or cancel any order for reasons including but not limited to inventory issues, suspected fraud, or violation of these Terms.

 

 

 

8.

Limitation of Liability

 


To the fullest extent permitted by law, Juvia shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or products. This includes damages from improper use, allergic reactions, dehydration, or any failure to follow usage instructions precisely.

 

 

 

9.

Indemnification

 


You agree to indemnify and hold harmless Juvia, its affiliates, and employees from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from your use of the site or violation of these Terms.

 

 

 

10.

Mandatory Arbitration & Class Action Waiver

 


By agreeing to these Terms, you waive the right to sue in court or participate in a class action. Instead, any disputes or claims related to your use of the website or products will be resolved exclusively through binding arbitration, in accordance with the rules of the American Arbitration Association.

 

  • You agree that arbitration will take place individually.

  • You agree not to join any class-action lawsuits against Juvia.

 


This clause shall survive termination of these Terms.

 

 

 

11.

Governing Law and Jurisdiction

 


These Terms shall be governed by and interpreted under the laws of the United States. Any disputes not resolved through arbitration shall be handled exclusively in U.S. courts.

 

 

 

12.

Updates to Terms

 


We reserve the right to update these Terms at any time. Any changes will be posted with a new effective date. Your continued use of the website or services after updates indicates your acceptance of the revised Terms.

 

 

 

13.

Entire Agreement

 


By accessing our website or using our products, you confirm that you’ve read, understood, and accepted these Terms of Service as well as all other policies posted on our site, including our Privacy Policy, Returns Policy, and Disclaimers.

 

 

 

14.

Contact Us

 


If you have any questions, please contact us via our official “Contact Us” page.

 

 

Thank you for choosing Juvia and taking the time to read and follow these Terms. Your safety, results, and responsibility matter to us.